Privacy Policy

Last Updated: 05 May 2026

Lumena Automation ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

• Personal Information (name, email, phone)
• Account credentials
• Usage data (logs, activity)
• Device and browser information

2. How We Use Information

• To provide and improve services
• To communicate with users
• For billing and support
• For security and fraud prevention

3. Data Storage

Your data is stored securely on cloud servers. We use industry-standard security practices to protect your information.

4. Data Sharing

We do NOT sell your data.

We may share data with:

• Payment processors
• Legal authorities if required

5. Cookies

We use cookies for:

• Login sessions
• Analytics
• User preferences

6. Data Retention

We retain data as long as necessary to provide services or comply with legal obligations.

7. User Rights

You may:

• Request access to your data
• Request deletion of your data
• Update or correct your information

8. Security

We implement encryption, secure authentication, and access controls to protect your data.

9. Third-Party Services

We may integrate third-party services such as payment gateways and analytics providers.

10. Children's Privacy

Our services are not intended for users under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services means you accept those changes.

12. Contact

Email: info@lumenaautomation.co.in
Website: https://lumenaautomation.co.in